・When visiting a hospital where the Japanese Medical Desk (JMD) is stationed, please contact each JMD via LINE, phone, or email. We will confirm your symptoms and preferred date, and guide you accordingly.
・Is it necessary to make an appointment?
・Can I receive treatment in case of an emergency?
・What should I bring to the hospital?
Interpreter Services
・What languages are available?
・We provide interpretation services from Thai, Laotian, and Myanmar languages to Japanese.
・Can I get support outside of JMD’s office hours?
・Is interpretation available only during consultations with the doctor?
・Can you communicate with my insurance company on my behalf?
・If my friend (non-Japanese) wants to receive medical treatment, can you provide interpretation if it’s in a supported language?
About Hospitals
・Are the hospital facilities well-equipped?
・Depending on the medical standards of each country, if certain equipment is not available, we can arrange referrals or transfer procedures to other medical institutions as needed. We ensure that facilities are adequately equipped for Japanese patients to receive treatment with peace of mind.
・If tests are required, can they be done immediately?
・Is there a hospital shuttle service available?
Billing and Insurance Use
・What types of insurance can be used?
・Please refer to the section on 'using overseas travel insurance'. For more details, contact each JMD.
・I have a credit card, but I'm not sure if it includes overseas travel insurance.
・Is cashless medical treatment possible if I have a valid insurance card?
・When is it necessary to pay medical expenses out of pocket?
・Can I use a credit card for payment?
Blue Assistance Co., Ltd.
ブルーアシスタンス 株式会社
No.D 9th Floor, PRIME BUILDING, 24 Sukhumvit Soi 21(Asoke), Sukhumvit Road, Klongtoey-Nua, Wattana, Bangkok 10110, Thailand.
